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Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and merchant policies and rules. We accept payments online using Visa and MasterCard credit/debit cards. souKare reserves the right to terminate access to the website, for maintenance or other purposes. We make every effort to ensure that the right product description and prices are reflected on our website. In case of an error, we reserve the right to cancel / not process an order. Limitation of liability: souKare makes every effort to ensure safety and security of your information. As 100% security can not be guaranteed over the internet, you acknowledge and agree that you assume full responsibility for the use of this site, for purchases made on it, data transferred through it and any communication made through it.
KSA: When you create an account with us, your information is stored with OpenCart that powers our website. OpenCart implements very rigid procedures to safeguard all personal information and they will never share your personal information with third parties without your consent. At souKare, we never share information with third parties. Your account information is only used to provide you with better service on our website. It is never distributed or shared by souKare. Any credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet certain requirements and standards. Customers are therefore encouraged to frequently visit these sections in order stay up to date with the conditions of the website. Modifications will be effective on the day they are posted. Some advertisements on soukare.com are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
We make every effort to ensure that our products are delivered to our customers in perfect condition. For the same reason, we deliver the products ourselves within Dubai, and have partnered with leading well-established courier companies for deliveries beyond Dubai. We therefore are not able to exchange items, once they have been opened. In the unlikely scenario that the products have a manufacturing defect, we will exchange the item with an exact same one.
You can rest assured that all health, wellness and beauty items purchased on souKare.com are authentic and sourced only from authorized distributors. We make every effort to ensure that our products are delivered to customers in perfect condition, by either delivering ourselves or through well-established courier companies.
We also consider health, safety and hygiene to be of utmost importance which is why all purchases made on souKare.com are not returnable or exchangeable after purchase.
In the case of a manufacturing defect kindly contact our customer service team at [email protected] within 7 days of receiving your product. Our team will need to inspect the product and verify the defect. Once your claim is approved, we will send you a replacement of the same product.