You can rest assured that all health, wellness and beauty items purchased on souKare.com are authentic and sourced only from authorized distributors. We make every effort to ensure that our products are delivered to customers in perfect condition, by either delivering ourselves or through well-established courier companies.
We also consider health, safety and hygiene to be of utmost importance which is why all purchases made on souKare.com are not returnable or exchangeable after purchase.
In the case of a manufacturing defect kindly contact our customer service team at firstname.lastname@example.org within 7 days of receiving your product. Our team will need to inspect the product and verify the defect. Once your claim is approved, we will send you a replacement of the same product.